Terms And Condition of Service

These Terms of Use (“Terms”) govern the access and use by you of the technology, websites, content, products, and Services made available by “Life Care Nursing Bureau”. Collectively also referred to as (“we” or “us”). About - Life Care Nursing Bureau.

Life Care Nursing Bureau is a bridge between independent health caregivers, staff (“Caregivers”) for in-home personal care (“Service”) and you or another person who is a relative (“Patient”). Life Care Nursing Bureau does background and experience verification of these Caregivers via independent background verification company. The Service is provided by these Caregivers only and not by Life Care Nursing Bureau Customer Agreement - You on behalf of patient request Life Care Nursing Bureau to provide Service at home or any other location agreed with Life Care Nursing Bureau. You agree that the Service is advised by a legal medical practitioner and you undertake the responsibility of Service and risks involved. Life Care Nursing Bureau will ensure high quality of Service but will not be responsible for any Service error including criminal activity by Caregiver’s. You understand and agree that the Service offered by Life Care Nursing Bureau directly or through Caregivers/affiliates of Life Care Nursing Bureau has a risk of failure and/or adverse effects resulting in possible mortality or permanent disability. You understand and agree that Life Care Nursing Bureau does not guarantee any recovery or outcome from the Service offered. You agree to provide safe environment for Caregiver’s to discharge their duty and you will ensure that they are not harassed, abused or troubled in any way physically or emotionally. You authorize Life Care Nursing Bureau to collect Patient’s data and use/share the same with others (without revealing Patient’s identity). Life Care Nursing Bureau will not be responsible for misuse of Patient’s data by caregivers, affiliates, employees or other party. You will make payments to Life Care Nursing Bureau as per the terms agreed and will not link it with outcome of the Service. Scheduling Appointments Appointments for Service with Life Care Nursing Bureau can be scheduled through the Life Care Nursing Bureau website or mobile app or by calling 8605324671.

Your request for Service is only accepted when you receive a booking confirmation (Booking Charges 100 Rs only) from Life Care Nursing Bureau Caregivers Selection Life Care Nursing Bureau has a pool of caregivers to choose from to provide the Service. Life Care Nursing Bureau will ensure that the caregiver assigned is as per your preference but this may not be possible all the time. Life Care Nursing Bureau reserves the right to assign any caregiver as it deems fit for that Service. Life Care Nursing Bureau does not guarantee that same caregiver is assigned on all days. Life Care Nursing Bureau can assign any caregiver on any day as it deems fit without prior notice. Limitation of Liability In no event shall Life Care Nursing Bureau be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms of use. Don’t put valuable things to caregiver like bike, car, gold, money or keys. Information You Provide Life Care Nursing Bureau When you request a Service from Life Care Nursing Bureau, you agree to provide personal information about yourself and the Patient such as name, mobile number, date of birth, gender, weight and medical information about the Patient relevant to the Service. You agree to provide accurate personal and medical information about the Patient and your failure to do so may result in adverse consequences in delivery of Service. Life Care Nursing Bureau may provide this information to assigned Caregiver as it deems fit. Communications from Life Care Nursing Bureau You agree on behalf of yourself and the Patient to receive communication in the form on SMS messages, email and calls on your mobile number and email id from both Life Care Nursing Bureau and the caregiver assigned to you. You agree to receive promotional messages in the form of newsletters, special offers, reminders and updates. Termination- LCNB may immediately terminate the Service at any time for any reason, through email/SMS communication on registered email address. Refund Policy-In case a service is cancelled by Life Care Nursing Bureau or Customer then refund will be processed in next seven working days. Cancellation or Rescheduling You may cancel or reschedule any appointment by informing customer care or mobile no later than 24 hours prior to the scheduled appointment. In case of request for rescheduling Life Care Nursing Bureau does not guarantee that it will be able to provide the same caregiver again and on the rescheduled time. Life care Nursing Bureau may cancel or reschedule any appointment without any prior notice.